Incident Response Plan

Draxlr maintains a formal Incident Response Plan (IRP) designed to detect, respond to, and recover from security incidents and data breaches. The key elements include:

1. Preparation: All Draxlr employees are trained in security awareness and their roles in incident reporting. Contact information for incident response leaders is documented and regularly updated.
2. Identification: Security alerts from monitoring systems, user reports, and third-party notifications are promptly reviewed. Any suspicious activity or security anomaly is logged and assessed for potential escalation.
3. Containment: Immediate action is taken to isolate affected systems to prevent further damage or data loss. Temporary access restrictions may be applied as needed.
4. Eradication: The root cause of the incident is identified and eliminated. Vulnerabilities exploited in the incident are remediated across all relevant systems.
5. Recovery: Systems are restored from clean backups where necessary. Security controls and monitoring are enhanced during and after recovery to ensure the incident is fully resolved.
6. Notification: Relevant stakeholders, including management, affected customers, and regulatory authorities (if required), are notified promptly and transparently. Draxlr provides updates on mitigation actions and ongoing risk.
7. Lessons Learned: A post-incident review is conducted to document the event, evaluate the effectiveness of the response, and update policies or training if needed. The plan itself is reviewed and improved based on real-world incidents and industry best practices.

Draxlr's IRP is reviewed and tested annually, or after any major incident.